Effective March 27, 2026
This Refund Policy applies to paid subscriptions to the Kendrick website-building service (“Service”) operated by Kendrick Inc. (“Kendrick,” “we,” “us,” or “our”). By subscribing, you agree to this policy.
All paid plans include a 30-day free trial. You will not be charged during the trial period. You may cancel at any time before the trial ends and you will not be billed. If you do not cancel before the trial period ends, your subscription will automatically convert to a paid plan and your payment method will be charged.
Subscriptions are billed in advance. When your free trial ends (or immediately if you have already used a trial), you are charged for the upcoming monthly billing period. Your subscription then automatically renews each month on the same date, and you are charged at the start of each new period.
You may cancel your subscription at any time by contacting us at support@kendrick.site. When you cancel before your next renewal date:
Pro-rated refunds are processed automatically through our payment processor where supported. In cases where automatic proration is not available, we will calculate and issue the refund manually.
In addition to pro-rated cancellation refunds, we will issue refunds in the following circumstances:
To request a refund outside of standard cancellation proration, email us at support@kendrick.site with your account email address and a description of the issue. We will review all requests within 5 business days and respond with a decision.
Approved refunds will be processed through the original payment method. Depending on your payment provider, it may take 5–10 business days for the refund to appear on your statement.
If you upgrade or downgrade your plan, the change takes effect immediately. When upgrading, you are charged the pro-rated difference for the remainder of your current billing period. When downgrading, you receive a pro-rated credit applied to your next billing period.
If your account is suspended or terminated by Kendrick for violation of our Terms of Service or Acceptable Use Policy, no refund will be issued.
We may update this Refund Policy from time to time. Material changes will be communicated via email. The most current version will always be available at this URL.
For questions about this Refund Policy, contact us at support@kendrick.site.